Totino's™ FaZe Clan® Promotion
Frequently Asked Questions
While the Terms & Conditions outline the complete details of this promotion, your question may already be answered below.
- What is the reward for this promotion?
- $5 FaZe Clan® Merchandise Code. The $5 codes can only be redeemed on FaZe Clan® merch purchases of $30+. Only one $5 code can be used per transaction.
See the Terms & Conditions for complete details. - How many times can I enter this promotion?
- You may enter as many times as you'd like, but you can only upload up to 3 valid receipts to earn up to 3 FaZe Clan® codes.
- How many rewards could I win?
- There is a limit of three codes per person.
- What is the time frame for uploading my receipt from date of purchase?
- The product purchase date and timestamp must be within July 1, 2022 – February 1, 2023 of receipt upload for the purchases to be considered eligible.
- Did you make a purchase online?
- Follow these additional steps to obtain an image of your receipt from an online purchase:
- Log into your online account on the retailer's app or website.
- View your order/purchase history.
- Select the specific order, screenshot or save a copy of your receipt, and submit.
Please ensure your receipt includes all requirements listed in the Terms & Conditions. - My receipt is too long to fit in one photo. What should I do?
- If your receipt is too long you may fold your receipt accordion-style so that it only shows the required items which are:
- Store name
- Purchase date & time
- Eligible products
- Purchase price
- Receipt Total
- I received an email that said my receipt was rejected. What should I do?
- Follow the instructions within your emails to either make a new purchase or take a new photo of your receipt. Make sure that your receipt image is clear and shows the retailer, contains a valid product, purchase date and timestamp, the purchase price and receipt total and has not already been previously accepted.
- How will I know if I've earned a reward?
- You will receive an email of your verification status within 72 hours from uploading your receipt. You can also sign back in to see if your receipt has been approved.
- I got a message that I've already entered today, but I haven't. What should I do?
- Make sure you are visiting https://generalmills.promo.eprize.com/totinosbuffalochicken/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
- I think I'm having technical issues. What should I do?
- Try these troubleshooting tips:
- Make sure you're using the most up-to-date version of your browser.
- Check to see that JavaScript is enabled in your browser settings.
- Clear your browser's cookies and cache.
- I have recently moved or updated my email address. Can I change my registration information for this promotion?
- We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.
Please Note: We cannot guarantee that we will be able to accommodate your request. - Why can't I use my P.O. Box address to register or claim my prize?
- Your home address allows us to identify your residence for eligibility purposes.