Frequently asked questions

Review our frequently asked questions, or scroll down to submit your own question. Go to the Official Rules for the complete details of this promotion.

Q. How do I know if I am eligible to participate?
A. You must have received an invitation in the mail or at checkout to join the General Mills Breakfast Cereal Club. Only invited Albertson’s and Jewel-Osco Preferred Card holders will receive General Mills Cereal Bucks and qualify for coupon rewards through this special offer. See Terms & Conditions for details.
Q. Do I need to join the General Mills Breakfast Cereal Club to play the Instant Win Game?
A. No, if you prefer to play without joining the Club, visit the Official Rules for details. Good Luck!
Q. How do I play the Instant Win game?
A. Follow the on-screen instructions on the game page to find out if you won. If you do not have Flash installed, you will immediately see if you have won.

If you are a potential winner, you will receive an e-mail with instructions on how to claim your prize.
Q. I won the Instant Win Game, but never received an e-mail with more details. What should I do?
A. Fill out the form below to let us know you didn’t receive your win e-mail. To ensure you receive e-mails, add fulfillment@eprizefulfillment.com to your address book. Learn how. Fill out the form below to let us know you didn’t receive your win e-mail.
Q. How is the prize of one year of free cereal awarded?
A. As a winner, you would receive coupons for free cereal that you can redeem on your own schedule. See Official Rules, for details.
Q. How old do I have to be to participate?
A. According to the Official Rules, you must be at least 18 to participate in this promotion.
Q. Why can’t I use my P.O. Box address on the registration form?
A. Your home address allows us to identify your residence for eligibility purposes.
Q. I’m having trouble entering a code. What should I do?
A. Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces and use all lower case letters where applicable.
Q. How can I earn more General Mills Cereal Bucks?
A. Listed below are the General Mills Big G cereal brands which may be available at participating Jewel-Osco and Albertson’s stores. For every $5 of General Mills cereals (up to $25) that you purchase in the same shopping trip, you will get a Cereal Buck. See the Terms & Conditions for more details.

Basic 4®

Cheerios® Cereals:
  • Cheerios®
  • Apple Cinnamon Cheerios®
  • Banana Nut Cheerios®
  • Berry Burst Cheerios®
  • Cheerios Crunch™
  • Frosted Cheerios®
  • Fruity Cheerios®
  • Honey Nut Cheerios®
  • MultiGrain Cheerios®
  • Yogurt Burst Cheerios®

Chex® Cereals:
  • Chex®
  • Chocolate Chex®
  • Cinnamon Chex®
  • Corn Chex®
  • Honey Nut Chex®
  • Multi-Bran Chex®
  • Rice Chex®
  • Strawberry Chex®
  • Wheat Chex®

Cocoa Puffs® Cereals:
  • Cocoa Puffs®
  • Cocoa Puffs® Combos

Cookie Crisp® Cereals:
  • Cookie Crisp®
  • Double Chocolate Cookie Crisp®
  • Cookie Crisp® Sprinkles®

Curves™ Cereals:
  • Curves™ Fruit and Nut Crunch Cereal
  • Curves™ Honey Crunch
  • Curves™ Whole Grain Crunch

Disney's® Cereals:
  • Disney's® Little Einsteins™ Fruity Stars
  • Disney's® Mickey Mouse Clubhouse Berry Crunch
  • Disney's® My Friends Tigger & Pooh Corn Puffs
  • Disney's® Princess Fairytale Flakes

Dora The Explorer®

Fiber One® Cereals:
  • Fiber One®
  • Fiber One® Caramel Delights™
  • Fiber One® Honey Clusters®
  • Fiber One® Raisin Bran Clusters®
  • Fiber One® Frosted Shredded Wheat®

Golden Grahams®

Honey Nut Clusters®

Kix® Cereals:
  • Kix
  • Berry Berry Kix®

Cinnamon Toast Crunch® Cereals:
  • Cinnamon Toast Crunch®
  • French Toast Crunch®
  • Reduced Sugar Cinnamon Toast Crunch®

Lucky Charms® Cereals:
  • Lucky Charms
  • Berry Lucky Charms®
  • Chocolate Lucky Charms®

Monsters Cereals:
  • Boo Berry®
  • Count Chocula®
  • Franken Berry®

Nature Valley® Cereals:
  • Nature Valley® Cinnamon
  • Nature Valley® Oats ‘n Honey
  • Nature Valley® Organic Vanilla Nut

Oatmeal Crisp® Cereals:
  • Oatmeal Crisp® Crunchy Almond
  • Oatmeal Crisp® Hearty Raisin
  • Oatmeal Crisp® Maple Brown Sugar

Para Su Familia Raisin Bran

Raisin Nut Bran

Reese's® Puffs®

Total® Cereals:
  • Total®
  • Total® Blueberry Pomegranate
  • Total® Brown Sugar & Oat
  • Total® Cinnamon Crunch
  • Total® Cranberry Crunch
  • Total® Honey Clusters ®
  • Total® Raisin Bran
  • Total® With Strawberries
  • Total® Vanilla Yogurt
  • Whole Grain Total®

Trix®

Wheaties®
Q. I've moved! How can I update my personal information to be sure I receive my prize and/or coupon offer?
A. Use the form below to send us your new address information so that we can update your information. Please include the address you registered with and your new address.
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